Support Center

GoodToGo uses our proprietary Visual Intelligence™ and Digital-Physical Resonance™ technologies to recognize and track your items without the need for physical tags or Bluetooth trackers. VI™ technology uses your camera to visually identify items, while DPR™ technology creates an electromagnetic "fingerprint" of each item based on its material composition, allowing the app to detect them even when out of sight.

Our item-finding feature is highly accurate, typically pinpointing items within 1-3 meters. The radar interface provides directional guidance and signal strength indicators to help you narrow down the location. The technology works best for items with distinct materials (like keys, wallets, and electronics) and may have reduced accuracy with cloth items or in areas with strong electromagnetic interference.

GoodToGo is designed to be battery-efficient. The app uses intelligent location monitoring that activates only when needed, and the Digital-Physical Resonance™ scanner only engages when you're actively searching for an item. Most users report minimal battery impact during normal daily use.

To create multiple checklists, tap the "+" button in the top corner of the main screen and select "New Checklist." You can create custom lists for different scenarios like "Work," "Gym," or "Travel." Each checklist can be associated with specific locations and have customized notification settings.

Please ensure that you have allowed the app to send notifications and access your location in your device settings. For iOS, go to Settings > GoodToGo > Notifications and Location. For Android, go to Settings > Apps > GoodToGo > Permissions. If you're still experiencing issues, try restarting the app or your device. If the problem persists, contact our support team.